Refund policy
RETURN POLICY:
Thank you for shopping at JamsWorld.com!We accept only items purchased through www.jamsworld.com or Jams World Retail stores.
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- All original tags must be attached. Â
Are there any charges for return?
- If you opted in for checkout+ (only valid in the US) then you will receive a return label for free. Customers who did not purchase checkout+ will have to pay for their own return label.
- You are only responsible for the charges of the return shipping to us for a refund or an exchange
- There are no charges for an exchange (shipping it back to any U.S. address)Â ALL INTERNATIONAL EXCHANGES WILL BE CHARGED THE INTERNATIONAL RATES ON OUTGOING PACKAGESÂ https://www.jamsworld.com/pages/shipping
- Original shipping charges are non-refundable
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 10 working days after we receive your returned item. Â
The shipping credit amount is subject to the following for returns from the US, APO/FPO and US territory addresses: US Postal Priority Mail (Flat Rate Boxes). If overnight, 2-day, or 3-day service is used, only the amount US Postal would have charged for the same return will be refunded to you (not the actual amount spent). The same credit method applies for International returns.
If you have any questions please contact our Retail Department via email at retail@jamsworld.com or by phone at 1-800-847-5267 or 808-440-0580